- Беларусь, Мужчина, 25-30
- Начинающий путешественник
- 2 отзывы
I missed my plane and didn't show in the hostel. But this hostel withheld the full amount for night. It's the very first hostel in my life who took the full amount. I couldn't to cancel the booking because of my bus was late and I didnt have wifi here. I apologized later in my list to hostel, but they said that can't refund. I think that it's very greedy policy. It's unfair because I didn't show there. Please be careful with them!
Thank you for your review. We understand that its frustrating to get charged on top of missing your plane. This has happened to me too before. However most hostels and hotels have this policy since we couldnt rent out this room to somebody else. We hope you can understand that.
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