- Россия, Мужчина, 31-40
- Начинающий путешественник
- 1 Отзыв
Wonderful location, very friendly staff, good atmosphere. There was a problem with heating: it didn't work, although the staff provided extra blankets. Also one of the WCs was out of operation. Also there was a problem with lockers in the basement: they accept only 1 pound coins, so if you have none (like on the day you fly away) you have to go somewhere and find change. Too bad they don't accept cards for that, because I was unable to withdraw money in the nearby cash machine. Staff helped me.
Thank you very much for taking the time to review us, I must apologise as it felt like during your stay we were in the middle of a slightly chaotic couple of days. I'm happy to report now that the heaters have been completely replaced, and the toilets have all been fixed, but I am truly sorry for the inconvenience and I hope that you still enjoyed your stay with us here. Safe travels, and we hope to see you again one day! Toby
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